Help center · Updated September 14, 2026
Get to the right next step
Find practical help for access, integration and content questions.
New to MedicalLibrary?
Start with the synthetic sample and describe your workflow to hello@medicallibrarytech.com. Evaluation access is arranged individually.
Already evaluating?
Contact support@medicallibrarytech.com with your environment name, affected workflow, time and a redacted error or record reference. Do not include credentials or patient data.
Security or privacy concern?
Use security@medicallibrarytech.com for suspected exposure or unauthorized activity. Use privacy@medicallibrarytech.com for questions about personal information.
Service availability
This website does not provide a live status monitor or promise a response-time SLA. Ask support for the current information for your evaluation environment.
Keep moving
For an existing evaluation, email support@medicallibrarytech.com. Do not include credentials, patient information or confidential records.