Public pages should avoid private endpoint examples. Source docs include SSRF-related controls that require security review before deeper publication.
Outbound events
Webhook delivery for integration workflows
Source docs describe admin-managed webhook subscriptions, delivery attempts, dead-letter handling, bounded retries, test deliveries, and notification-triggered channels.
Event selected
Admin trigger and subscription configuration determine outbound delivery.
Outbox queued
Delivery records track attempts, status, last error, and retry state.
Endpoint owner responds
Support flow separates payload questions, endpoint failures, retries, and ownership changes.
Positioning details
Admin surfaces list subscriptions, delivery attempts, provider health, and outbox dead letters where implemented.
Help content should ask for event type, delivery ID, endpoint owner, timestamp, and sanitized error symptoms.
Draft/review-needed. Do not publish customer endpoint URLs, webhook secrets, payloads with PHI, or internal retry schedules beyond public-safe summaries.